1. Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, or communicate with us. This may include your PNR number, name, contact details (phone number, email address), delivery location (train and seat details derived from PNR), and order details. We may also collect payment information, though this is typically processed by third-party payment processors.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your food orders.
- Communicate with you about your orders, our services, and promotional offers.
- Improve and personalize our services.
- Ensure the security of our platform.
- Comply with legal obligations.
3. Information Sharing
We may share your information with:
- Restaurant partners and delivery personnel to fulfill your orders.
- Third-party service providers for payment processing, data analytics, and customer support.
- Legal authorities if required by law or to protect our rights.
We do not sell your personal information to third parties.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no internet-based service can be 100% secure.
5. Your Choices
You can review and update your account information at any time. You may also opt-out of promotional communications. For any queries regarding your data, please contact us.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our platform and updating the "Last updated" date.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:privacy@trainfoodie.com.